Presenting Real Case-Study Experience From The Leading Next
Generation Metering Trials And Rollouts...
Analysing The Total Benefits And Costs Of Smart Metering Technologies
To Understand The New Opportunities For Water Utilities And Customer Relations
Strategic-Level Conference: 29th & 30th June 2006
Practical Workshop & Seminar: 28 June 2006
DAY ONE: 29 June 2006
| Understanding The New Opportunities For Managing Demand Using Next Generation Advanced Metering Technologies |
Today, global water companies require new solutions for curbing demand as pressures on resources intensify. The next generation of intelligent metering technologies offer many attractive advantages, but can smart metering technologies deliver the benefits, at the right price? And to help justify a business case, what are the total benefits associated with these emerging technologies?
0820 Coffee and Registration
0850 Chair’s Welcome And Introduction
Dene Marshallsay, Head Of Supply Demand Management, WRc plc
International Panel Session
0900 Assessing The Technology Options For Water Charging In The 21st Century - What Questions Do Water Utilities Need To Ask?
- Sharing global perspectives on the role of next generation metering technologies
- UK perspective; making preparations for the 2009 periodic review and assessing the investment questions that need to be addressed
- Comparing the strengths, weaknesses and overall effectiveness of alternative demand management strategies including; conventional domestic metering, smart domestic metering, water efficiency initiatives, and developing new sources
- Key timelines for the water industry relating to the development of key metering technologies
Mike Pocock, Head Of Strategy Planning, Veolia Water UK
Tim Waldron, CEO, Wide Bay Water Corporation, Australia
Richard Aylard, External Affairs & Environment Director, Thames Water, UK
David Hughes, Senior Infrastructure Engineer, American Water
0950 Audience Q & A
Results From The American Water Automatic Meter Reading Technology Trials In Pennsylvania And New Jersey
1000 Justifying The Business Case For AMR Through Understanding The Total Benefits For The Network
American Water’s R&D initiatives are demonstrating the benefits of advanced metering to leak detection, intrusion and backflow control, pressure maintenance, and water security.
- Pennsylvania Trial - Conducting a successful pilot study of 500 AMR units on a fixed network
- Understanding key conclusions from the cost benefit analysis study
- Benefits for water leakage and water loss
- Annual cost savings
- Overview Of The New Jersey Fixed Network Trial
- Results from the drive-by reading trials in New Jersey and California
- Additional benefits from backflow sensing
David Hughes, Senior Infrastructure Engineer, American Water
1035 Audience Questions & Discussion
10:45 Refreshments Served in the Exhibition Showcase Area
Israeli Case Study Perspectives
11:15 Deploying Smart Metering Technologies In The Urban Environment For Customer Billing And Operational Purposes
- Overview of a project to replace all domestic meters in a specific city region
- Preliminary financial analysis
- Project achievements to date
- Examining the metering and AMR technologies
- Understanding the most business critical benefits including:
- Saving man power
- Improving the accuracy of meter readings
- Reducing leakage
- Improved accuracy
- Improved service
- Predicting the payback period
- Future plans : Examining the use of smart metering technologies for network management
- Application of Smart Meters Within the National Water System
- Optimisation of operating the network
- Energy, pressure allocations, piping breakages
- Use f Smart meters for the optimal use of irrigation water (in situ computerized automation of irrigation)
Saul Arlosoroff, Director, and Chairman of Finance/Economic Committee, Mekorot (The National Water Corporation of Israel)
Mordecai Feldman (Independent Consultant to the Israeli advanced metering trial)
1145 Audience Questions & Discussion
Technology Focus
Demonstrating Total Benefits And Scrutinising Total Costs
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Panel Session:
1200 Reviewing The Technology Options To Gain An Understanding Of The Optimum Technical Solution For Your Water Company
- Examining the key technologies including: integrated smart meters, add-on intelligent component technologies and “piggy-back” applications and remotely-read water meters
- Applying the technologies to specific operating contexts – for example, which technologies are more suitable for specific operating contexts?
- Understanding all of the key benefits
- Cost effectively upgrading from conventional metering assets – what are the most cost effective solutions?
- Identifying all costs from a whole life cost perspective
Four metering vendors each representing a specific category of advanced metering solution will deliver a 10-minute presentation addressing these points. After the four presentations, delegates will have the opportunity to present key questions to the panel.
Panellists include: Jörg Metzger, Director Marketing, Sensus Metering Systems ESAAP
1245 Audience Questions and Discussion
1300 - 1410 Networking Lunch
Exclusive Australian Case Study
1410 Introducing The First Remote Metering System For Water In Australia - Evaluating The Total Benefits And Costs
- Overview of the 20,000 meter trial
- Examining the remote meter reading technology
- Understanding the different options for time of day charging
- Comparing the costs of the different infrastructure options
- Weighing up the different technologies from a technical risk perspective
- Strategies for integrating the communication systems with existing billing, IT and data management infrastructures
Tim Waldron, CEO, Wide Bay Water Corporation,
Australia
1510 Audience Questions & Discussion
| Examining The Potential Cost Savings Delivered By Competing Automated Meter Reading Technologies |
1520 Five joint vendor/client presentations will deliver short overviews on the following technologies
Technology 1 – radio frequency AMR systems
Technology 2 – low cost touch pads
Technology 3 – GSM
Technology 4 – public switched telephone network (PSTN) –
Technology 5 – Internet and local area networks including advanced Bluetooth technologies
Each presentation will focus on the key benefits and issues associated with each AMR solution including;
- Durability including their ability to handle variable weather conditions
- Power design including the cost of powering the technology
- Location
- Frequency of meter reading
Speakers: John Parks, Director of Marketing, Neptune Technology Group
1600 Refreshment Break In The Exhibition Showcase Area
1630 Rand Water study looking into the viability of implementing Automated Meter Reading Technologies on mechanical meters for billing
- Introduction - understanding the contextual drivers for the study
- Overview of the viability study
- Assessing the competing AMR technologies; advantages and disadvantages
- Findings
- Conclusion
Robert Msweli, Operations Manager, Rand Water South Africa
Clint Lester, Head of Metering and Instrumentation Department, Rand Water, South Africa
1700 Audience Questions & Discussion
CANADIAN CASE STUDY:
1710 AMR Business Drivers and Deployment Strategies in Ottawa
The City of Ottawa plan to deploy radio read meters beginning in 2007 at 50,000 units per year for four years. They also plan to use radio read to generate consumption data for District Metered Areas for leak detection.
- AMR: More than a Billing System
- Customer Services: Issues and Challenges
- Meter testing and small meter population accuracy assessment
Michel Chevalier, Manager, Customer Services and Operational Support, City of Ottawa, Canada
1735 Audience Questions & Discussion
1745 Chair’s Closing Remarks And End Of Daytime Agenda
1800 Drinks Reception In The Exhibition Showcase Area
DAY TWO: 30 June 2006
0850 Chair’s Opening Remarks
| A Policy Discussion Between The Water Industry And The Regulators On The Best Way Forward For The Industry |
0900 Putting the Case for Managing Demand Through Tariffs Combined with Smart Metering
- How far could smart metering tip the balance to a more progressive
metering policy and even universal metering?
- How might smart metering skew the costs and benefits of metering?
- What type of tariff options might be most appropriate
- What type of smart metering technology might be required?
Trevor Bishop, Head of Planning and Technical, Water Resources, Environment Agency
0930 Audience Questions & Discussion
UK Regulatory and Government Panel Session
0940 The UK Governments View On The Future Of Domestic Metering
- Is compulsory metering the way forward for the UK?
- Future funding models for future meter schemes – how
should the more sophisticated metering technologies be
funded?
- How should vulnerable groups be protected? Which strategies should be adopted to guard against debt?
- Building an active consensus in the industry supporting domestic metering
- Understanding the key government policy timescales
Panel Facilitator: George Archibald, Director, Information and Performance Services Ltd
Helen Twelves, Head of Supply Demand Balance, OFWAT
Mark Baldock, Metering Manager, OFGEM
Senior Representative, Environment Agency
Mark Baldock, Metering Manager, OFGEM
Dame Yve Buckland, Chair, Consumer Council for Water
1030 Assessing The Most Appropriate Way For Customers To Pay For Water In The Future
This strategic level presentation will evaluate the role that advanced metering technologies are likely to play in the development of improving the way we pay for water. Building a consensus on the best way for customers to pay for water taking account of
- Equity
- Affordability
- The preservation and value of water resources
Simon Gordon-Walker, Director - Regulatory Business, WRc plc
1100 Audience Questions and Discussion
1110 Refreshment break
| Water Charging And Dynamic Pricing |
1140 Optimising Tariffs (And Metering) As Part Of Demand Management
- How metering and tariff choices should be evaluated and optimised
- What information is needed for the evaluation?
- What information do we have that is robust, and what is missing or
- Unreliable?
- How the information gaps can be filled
- Some conclusions we can already reach
- A promising new tariff: the state-dependent conservation charge
Bill Baker, Director Of Water Group, NERA Economic Consulting
AUDIENCE DISCUSSION
1210 Sharing Global Perspectives On How Dynamic Tariff Structures Impact Demand
There will be a short presentation on the latest research conducted into tariffs and demand impact followed by a facilitated audience discussion.
Facilitated By Scott Reid, Director – Water Markets, ICF International
ICF's Water Markets practice specialises in providing economic and financial advisory services - including tariff design - to water utilities and sector regulators
UK CASE STUDY:
1240 Examining the Tariff Metering Trials in Ashford
- Introduction and Background to the Trials - Pressure on Ashford relating to growth, supply - demand balance, etc.
- Savings on Tap - the approach, partnership with Kent CC, Hillreed Homes, EA.
- New technology - smart meters, water efficiency features, etc.
- Details of the project, timescale, benefits, intended outcome, conclusions
Sandy Elsworth, Consultant to Mid-Kent Water, A J Elsworth Ltd
1310 Audience Questions and Discussions
1320 Networking Lunch
Integration Strategies For Billing, IT And Data Handling
1420 Creating New Strategies For “Taking Your Customers With You” To Ensure That Your New Charging Policies Positively Resonate With All Customers
Lynne Allaker VP of Customer Service, United Water, USA
1450 Audience Q&A
1500 Strategies For Data Handling At The Central Data Repository
Integrating all the data from the available sources to match the needs of the regulator, competitors, demand management and the customer
Successfully integrating AMR technologies with billing systems
1530 Audience Questions & Discussion
CROSS-SECTOR CASE STUDY: ENERGY INDUSTRY
1540 Key Lessons On Predicting The Full Operational And Maintenance Costs Associated With Deploying Smart Metering Technologies
- Comparing initial cost forecasts with the actual costs
- Key lessons learned on identifying the hidden costs
- Integration costs
- Revenue forecasts vs. actual revenues delivered
- Conclusions on demand level impact
Senior Representative, UK Energy Supplier
1610 Audience Questions & Discussion
1620 Chair’s Closing Remarks And Close Of Conference
1630 Refreshments Served In The Exhibition Zone
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Dame Yve Buckland, National Chair, CONSUMER COUNCIL FOR WATER
Trevor Bishop, Head of Water Resource Management, Environment Agency, THE ENVIRONMENT AGENCY
Helen Twelves, Head of Supply Demand Balance, OFFICE OF WATER SERVICES
David Hughes, Senior Infrastructure Engineer, AMERICAN WATER
Lynne Allaker, VP of Customer Service, UNITED WATER, USA
Mike Pocock, Head Of Strategy Planning, VEOLIA WATER UK
Tim Waldron, CEO WIDE BAY WATER CORPORATION, AUSTRALIA
Richard Aylard, External Affairs & Environment Director, THAMES WATER,
UK
Saul Arlosoroff, Director and Chairman of Finance/Economic Committee
MEKOROT, THE NATIONAL WATER CORPORATION OF ISRAEL
Mordecai Feldman, Independent Consultant, ISRAELI ADVANCED METERING TRIAL
George Archibald, Director, INFORMATION AND PERFORMANCE SERVICES LTD
Michel Chevalier, Manager, Customer Services and Operational Support
Public Works and Services Department, CITY OF OTTAWA,
CANADA
Robert Msweli, Operations Manager, RAND WATER, SOUTH AFRICA
Clint Lester, Head of Metering and Instrumentation Department, RAND
WATER, SOUTH AFRICA
Dene Marshallsay, Head Of Supply Demand Management, WRC PLC UK
Bill Baker, Director, NERA ECONOMIC CONSULTING
Simon Gordon-Walker, Director - Regulatory Business WRC PLC UK
Dr. Scott Reid, Director, Water Markets ICF INTERNATIONAL
Jörg Metzger, Director Marketing, SENSUS METERING SYSTEMS ESAAP
John Parks, Director of Marketing, NEPTUNE TECHNOLOGY GROUP Inc.
Mark Baldock, Metering Manager, OFGEM
Sandy Elsworth, Consultant to Mid-Kent Water AJ Elsworth Ltd
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